Last Updated: Jan-15, 2026
At Enchantopia Nepal, your privacy is treated with the same care and respect as our designs. We are committed to protecting your personal information and ensuring your experience with us remains secure, seamless, and trustworthy.
When you interact with Enchantopia Nepal, we may collect the following information:
Personal details such as your name, phone number, email address, and delivery address
Order and transaction information
Communication preferences and customer support interactions
Website usage data collected through cookies or similar technologies
This information is collected only to enhance your shopping experience and deliver our services effectively.
Your information is used exclusively for purposes that serve you, including:
Processing and fulfilling your orders
Coordinating deliveries and customer support
Communicating order updates, offers, or important service information
Improving our website, products, and overall customer experience
Ensuring account security and fraud prevention
We never-ever sell, rent, or trade your personal data.
We share your information only when necessary and with trusted partners, such as:
Courier and logistics providers for order delivery
Payment service providers to process transactions securely
Service partners assisting in website operations and analytics
All partners are required to handle your information responsibly and confidentially.
We implement appropriate technical and organizational measures to safeguard your personal information against unauthorized access, loss, or misuse. While no system can be guaranteed 100% secure, we continuously review and enhance our safeguards.
Our website uses cookies to offer a smoother browsing experience and to understand how our visitors interact with our platform. You may choose to disable cookies through your browser settings; however, this may affect certain site features.
You have the right to:
Access or update your personal information
Request the correction or deletion of your data
Opt out of marketing communications at any time
For privacy-related requests, please contact us using the details below.
Our website may contain links to third-party platforms. Enchantopia Nepal is not responsible for the privacy practices or content of these external sites, and we encourage you to review their policies independently.
Enchantopia Nepal does not knowingly collect personal information from individuals under the age of 18.
We may update this Privacy Policy from time to time to reflect service enhancements or legal requirements. Any changes will be published on this page.
If you have any questions or concerns regarding your privacy, our team is always here to assist:
📩 Email Email: [email protected]
WhatsApp: +977 9768449334