Terms of Service

Last Updated: January 15, 2026

Welcome to Enchantopia Nepal. By accessing our website or placing an order with us, you agree to the following Terms of Service. These terms are designed to ensure a transparent, respectful, and seamless experience for all.


Use of Our Website

By using this website, you confirm that:

  • You are at least 18 years of age, or are accessing the site under the supervision of a guardian

  • You will use our website and services only for lawful and personal purposes

  • You will not misuse, duplicate, or interfere with any part of the website or its content

Enchantopia Nepal reserves the right to limit or refuse service at its discretion.


Product Information & Availability

We take great care to present our products accurately. However:

  • Slight variations in color, texture, or finish may occur due to lighting, screen settings, or handcrafted details

  • All products are subject to availability and may be withdrawn without prior notice

We reserve the right to limit quantities purchased per order.


Pricing & Payments

  • All prices are listed in Nepalese Rupees (NPR) unless stated otherwise

  • Prices are subject to change without prior notice

  • Payments must be completed in full before order processing, except for approved Cash on Delivery orders

Enchantopia Nepal is not responsible for delays caused by payment authorization issues.


Orders & Acceptance

  • Placing an order does not constitute acceptance until confirmation is issued by Enchantopia Nepal

  • We reserve the right to cancel or decline any order due to stock limitations, pricing errors, or verification concerns

  • In such cases, any payments received will be promptly refunded


Shipping, Returns & Exchanges

Shipping, returns, and exchanges are governed by our respective policies, which form an integral part of these Terms of Service.
We encourage you to review them carefully before placing an order.


Intellectual Property

All content on this website — including logos, images, designs, text, and graphics — is the exclusive property of Enchantopia Nepal.
Use, reproduction, or distribution without prior written consent is strictly prohibited.


User Conduct & Content

You agree not to:

  • Post or transmit false, harmful, or misleading content

  • Violate intellectual property or privacy rights

  • Engage in activities that disrupt the website’s functionality or security

Enchantopia Nepal reserves the right to remove any content or restrict access if these standards are breached.


Limitation of Liability

While we strive for excellence, Enchantopia Nepal shall not be held liable for:

  • Indirect, incidental, or consequential damages arising from website use or product purchase

  • Delays or disruptions beyond our reasonable control

Our liability, where applicable, is limited to the value of the purchased product.


Third-Party Services

Our website may include links or services provided by third parties. Enchantopia Nepal is not responsible for their content, policies, or practices.


Governing Law

These Terms of Service are governed by and interpreted in accordance with the laws of Nepal.


Updates to These Terms

Enchantopia Nepal reserves the right to update or modify these Terms of Service at any time. Continued use of the website constitutes acceptance of any revisions.


Contact Us

For any questions regarding these Terms of Service, our support team is happy to assist:

📩 Email Email: [email protected]
WhatsApp: +977 9768449334

We’re always here to ensure your experience remains effortless and refined.