Shipping Policy

Last Updated: Jan 15, 2026

At Enchantopia Nepal, every order is handled with care and intention. We aim to deliver your selected pieces seamlessly, ensuring a smooth and dependable experience from checkout to doorstep.


Shipping Coverage

Currently, Enchantopia Nepal delivers exclusively within Nepal.
International shipping will be introduced thoughtfully in the future.


Order Processing

  • Orders are prepared and dispatched within 1–2 business days following confirmation.

  • Orders placed on Sundays or public holidays are processed on the next working day.

  • During peak seasons or curated launches, processing times may extend slightly to maintain quality standards.


Delivery Timeline

Estimated delivery time after dispatch:

  • Kathmandu Valley: 1–2 business days

  • Major Cities: 2–3 business days

  • Other Locations: 3–4 business days

Please note that delivery timelines may vary due to external factors such as weather conditions or courier service constraints.


Shipping Fees

  • Kathmandu Valley: NPR 120

  • Outside Valley: Varies based on customer's location and preference,

  • Complimentary Shipping: Available on qualifying orders (if applicable)

Final shipping charges are clearly displayed at checkout for full transparency.


Cash on Delivery

  • Cash on Delivery (COD) is available in select locations.

  • Additional service charges may apply depending on delivery area.


Order Updates & Tracking

Once your order has been dispatched, you will receive a confirmation message or email.
For delivery updates, our support team is always happy to assist.


Delivery Partners

We collaborate with reliable, professional courier partners to ensure your order arrives safely and in pristine condition.


Address Accuracy & Delivery Attempts

Kindly ensure your delivery address and contact details are accurate at checkout.
Enchantopia Nepal cannot be held responsible for delays or failed deliveries resulting from incorrect or incomplete information. Re-delivery and relocation charges may apply where applicable.


Damaged or Incorrect Items

In the rare event that your order arrives damaged or incomplete, please notify us within 24 hours of delivery, along with clear unboxing photos or videos. Our team will promptly assist you.

📩 Customer Care:
Email: [email protected]
Whatsapp: +977 9768449334


Policy Updates

Enchantopia Nepal reserves the right to update this Shipping Policy to reflect service improvements or operational changes. Any updates will be published on this page.